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mattress reviews

  • 4.6/5 (5881 Reviews)

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mattress reviews

  • 4.6/5 (5881 Reviews)
Exceptional Aftercare
Having had my Eve mattress for quite a while now I contacted the customer services regarding a slight problem with the cover. I had a reply within a very short space of time and within a couple of days I received a replacement. No quibble, no argument just brilliant!
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not for us
The mattress did not suit us but the experience of dealing with eve was excellent. The staff on the phone were understanding and listened and the mattress was picked up with no fuss. The refund came through very quickly. thank you eve.
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Different to previous eve
This is my second eve mattress (changed bed and got a bigger size). I’m finding this incredibly hard in comparison to the first and actually quite uncomfortable :(
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Bed delay
I ordered my bed on the 6th June and have still no received it and communication as to why and when I will get it has been poor
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Bloody wonderful !!!
The mattress is AMAZING! So comfortable but firm. We are absolutely thrilled. Highly recommend
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fabulous
Topper transformed a not very good mattress into a wonderful bed
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Great mattress
The mattress is so comfortable! It is a firm mattress but so comfortable. I really struggle with getting out of bed in the morning because it is so good! Service wise, the delivery was so quick! I had been messed around by Dormeo and demanded a refund. After looking at all of the ... reviews, I thought I'd give Eve a try and I am glad I did!
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Give it time
When we first used the mattress it felt very different to our old softone! We were,nt sure that we were going to get on with it.A few weeks on and we are now very happy with it.Sleeping better and very comfortable.So give it time !!
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Still unsure
Haven't got used to the lack of springs. Constantly feel like I'm going to roll off the side. The edges are so soft it feels like I'm sleeping on a slope. But my partner has stopped snoring since sleeping on it....
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eve

Hi Jo, Thank you for taking the time to share your feedback with us on your mattress so far. It's great to hear that your partner has stopped snoring and we hope that this is helping you to get a better night's sleep. If you are used to a sprung mattress, the edges of a memory foam mattress will feel softer as there is no wire or spring edging around the edge of a foam mattress. If this causes you discomfort or if you feel that the mattress is not suitable, please let us know on 0800 808 5766 and we can arrange a return for you within your 100-night trial. Kind regards, The eve Sleep Team.

Delivery of mattress
I was sent a delivery slot for my mattresses. I made sure to be at home for this time, but found that the mattresses had already been delivered and left in my front garden! Too heavy for me to bring indoors. Not very helpful.
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I was nervous - it took a while but glad we bought it
Excellent delivery service - easy to make bed. I was concerned bed was quite hard initially and the first week I didnt have the best sleep, however this has improved greatly in recent weeks and really happy. We got the pillow as well which is the best I've ever had. My wife who ... has back troubles also really noticing the benefits. Happy all round.
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Comfort Without The Heat
For the first time in a long while no more sleepless nights. We were sceptical about buying a mattress on line without trying it first. So we took the gamble and went with Eve because of the guarantee, the 100 day trial and the certificates I.e. the British kite. The mattress is so ... comfortable we couldn't believe it. I am told I don't fidget anymore and I sleep better now than I have done for a long time. My wife suffered a lot with hip pain on previous sprung mattresses, she now has no pain at all. It does not get hot like some people suggest, it does not give off any foam smells at all and it bounces back into shape after laying on it quicker than you think. When you are in your sleeping positions there is no roll together in the middle. The zip cover is easy to take off and wash and goes back very easy. Some people say it is too bright a colour but by the time you have put a protector on and then the sheet you can't see the colour. It is firm without being hard. You should give it a few days to get accustomed especially if your used to sprung mattresses. We have ours on a sprung divan (king size) We are both around the 60's age and we can honestly say it's the best mattress we have ever had . We both thoroughly recommend the Eve mattress to anyone. We are on day 36 (19/06/2018) it isn't being returned.
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Very pleased so far
We have had these mattresses for a month and we are both having a good nights sleep, and waking up without aches and pains.These are our third in five years and it seems we have bought the right one's this time.
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Best mattress
Was not sure on this mattress at first took me a few weeks to get use to it but now absolutely love it would recommended it to someone who enjoys a good nights sleep 😴
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Sleeping better than I have in years
The mattress is firm, supportive, comfortable and I've been sleeping better than I have in years
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Such bad back ache!
Our mattress arrived 4 weeks ago and we’ve had awful back and headache ever since. I purchased the mattress topper last year which was lovely so was very excited to replace our mattress but we’ve barely slept since it arrived. Yesterday it all got too much and I ordered a new ... Hypnos mattress which comes today! I am so excited!
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eve

Hi Rosie, Thank you for taking the time to share your feedback with us. It's a shame to hear that the eve mattress has not been quite right for you, but we do understand that every sleeper is different and this is one of the many reasons why we offer the 100-night trial. If you haven't already arranged a return, please let the team know on 0800 808 5766 and we can arrange this over the phone for you. Kind regards, The eve Sleep Team.

Product & Service
Service excellent from ordering to deliver Quality excellent would not hesitate to recommend eve
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Love it!
Great pillow, helped me out with my sore neck. Feels like heaven every time I lie down on it!
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Great customer service
I bought a king sized topper as I’m struggling with sciatica & thought it might help my very hard mattress. Unfortunately this one wasn’t for me as it didn’t help & after talking with the physio a harder mattress is better in this case. The mattress also slipped down ... the bed during the night which was annoying. On the plus side it didn’t make us overheat. We used the mattress for 2 weeks after airing for 48 hours & then arranged a return, the customer services couldn’t have been more helpful, a very pain free process. Thank you!
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Not impressed really.
Service is good but mattress is baking hot and the bedding looks lovely for one day -if you love ironing, you'll love the material. I do not love ironing.
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eve

Hi Michael, Thanks for sharing your feedback with us regarding your eve items. It's a shame to hear that you are finding the eve mattress too hot. Our customer service team will get in touch with you directly to see if there is anything that we can do to help with this. Also, our linen bedding range is meant to have a tousled look to it, so you don't need to iron it at all (no one likes ironing ;)) We will be in touch with you shortly via email. Kind regards, The eve Sleep Team.

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