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free delivery, free returns & pickup

We send the eve to your home and give you up to 100 nights to make up your mind it's right.

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What you need to know

  • 95% of our customers decide to keep the eve
  • If you're not 100% happy, let us know and we pick up for free from your bedroom
  • You'll receive a full refund, no fees, no hidden charges
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How does it work

  • We give you one hundred nights to properly try out the mattress. There’s no need to keep it under plastic, just sleep as you normally would. Maybe a little better.
  • Don’t worry if the mattress is accidentally damaged in the course of normal life. We’ll still take it back.
  • There’s no need to hold onto the packaging for the length of your trial.
  • If you decide to send it back, just drop us an email or call and we’ll arrange an appointment to come and collect the mattress.
  • For more details please see our terms and conditions here.
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Affordable luxury

  • Luxury – the mattress is fully manufactured in England, with only the highest-quality materials. We think it’s the most comfortable in the world.
  • Affordable – we don’t have shops and we don’t use middlemen – allowing us to bring you a truly superior mattress, at a remarkable price.
meet eve

our 10 year guarantee

That’s 3,650 mornings of waking up and feeling ready to give the day a hug.

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What you need to know

  • The eve has undergone compression testing which approximates what 10 years usage looks like
  • Our tests have shown that under normal usage your mattress would indent an average of 2mm
  • To put that into perspective a premium spring mattress would indent 20mm over 10 years
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How it works

  • If your mattress fails during the 10 year warranty period, we'll exchange it for a brand new one. It's that simple
  • Just let us know by phone or email. We will find a convenient time to handle the exchange for you, at no extra cost
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What's covered

  • The warranty covers any physical flaw in the mattress (including cover) that causes the mattress to lose its shape or the components to split or crack despite normal usage and proper handling
  • The guarantee does not cover conditions resulting from normal wear and tear

the pillow home trial

We give you 30 nights to try the eve pillow out at home.

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What you need to know

  • If for any reason your pillow is not perfect, just let us know
  • Return shipping is free, and we will give you a full refund, no questions asked
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How does it work

  • Your 30 days start when your pillow is delivered, not when you order, giving you the full length of the trial to get to know each other.
  • We ask that you keep the pillow for at least seven days, to give it plenty of time to settle in.
  • Feel free to remove all the packaging your pillow comes in – we want you to have the full eve experience.
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Further information

  • We’re so confident in the quality of the pillow that we guarantee it for three years.
  • Our speedy delivery service can have your order delivered to you in just three days.
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