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We use different couriers, depending on the size and weight of your product. We’ll provide you with a tracking code for each item, as soon as your order has been shipped - so you can keep tabs on your new eve goodies.

delivery type

standard delivery:

  • Delivery anytime from 8am - 7pm is free.
  • Orders within the UK mainland, placed before 1pm Monday – Thursday and before 2pm on Friday, qualify for next day delivery by our 1-man courier.
  • You won’t receive a call before the delivery with our 1-man delivery service so keep an ear out for the door.
  • Unfortunately, our standard courier is not permitted to bring the mattress box any further than the main entrance of your premises. Apart from the bed frame, all other products will be delivered to the front door only.
  • We’re sorry, but we aren’t able to offer next day, morning and Saturday deliveries, outside of the UK mainland. That means, if you live in Northern Ireland, the Channel Islands, the Isle of Man, Scottish Highlands and Islands, or the Isles of Scilly, you’ll have to hold on a little bit longer. But don’t worry, we promise your new eve products are worth the wait.
  • If opting for payment via interest free credit, your application needs to be verified by our finance partner before 1pm, for your order to be dispatched on the same day.

PLEASE NOTE: We're really sorry, but due to high demand, we can only deliver within 3 - 5 working days. Next day and Saturday delivery are currently unavailable.

premium delivery

  • If you would prefer a delivery before 2pm, you can opt for premium delivery at the checkout.
  • Delivery anytime between 8am - 2pm is £10 (1-3 working days).
  • Delivery anytime between 8am - 10.30am is £20 (1-3 working days).
  • You can also contact our customer service for weekend options.
  • Standard delivery service conditions apply.

2-man delivery

  • We use a 2-man delivery for our bed frame and largest mattress.
  • Our 2-man delivery will take 3 - 5 working days within the UK mainland, and 5 - 10 days outside of this.
  • A 2-hour delivery window will be provided the day before delivery, with live tracking.
  • The delivery crew will call en route up to 30 minutes prior to arrival at your property. They do this to provide you with an accurate arrival time - and to remind you to put the kettle on.

product delivery information

the mattress

Our memory foam mattress is vacuum-packed into a conveniently-sized box. However, sizes larger than an emperor (200x200cm) are delivered flat by our 2-man delivery service.

available delivery options

  • Standard delivery
  • Premium delivery

the bed frame

Our bed frame is delivered straight to the room of your choice, in multiple flat parcels: three parcels for the frame with the headboard and two parcels for the frame without a headboard. We’ll even unwrap it for you and take the packaging with us, on your request.

available delivery options

  • 2-man delivery (free)

PLEASE NOTE: The 2-man delivery is included within the bed frame purchase for free.

the pillow, the topper and the baby mattress

available delivery options

  • Standard delivery
  • Premium delivery

smaller products

Our duvet, linen sheets, cotton sheets, protector, bathrobe and towels will be delivered separately with a standard 1-man delivery service, so don’t worry if your other products do not arrive with your mattress. Our delivery partner will contact you on the morning of your delivery providing a 1-hour delivery slot.

Delivery will be made to the main entrance of your property and packaging will not be taken away.

available delivery options

  • Standard delivery
  • Premium delivery

other questions?

Please check our FAQ's, contact us via email at or give us a call on 0800 808 5766

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