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We may use different couriers depending on the size of your product, but that’s ok - your items will still arrive on the same day within your selected time slot.

Standard delivery:

  • Delivery anytime from 8am - 7pm is free
  • Orders within the UK mainland placed before 1pm Mon – Thurs and before 12pm Friday, can be delivered by our 1-man courier as fast as the next day.
  • Even for larger package, the box in which it comes in may be on the heavy side. Unfortunately, our standard courier is not permitted to bring the box any further than the main entrance of your premises so if you live up a flight of stairs and feel that you’d need assistance, we advise that you choose our 2-man delivery service.
  • You won’t receive a call before the delivery with our 1-man delivery service so keep an ear out for the door.
  • We’re sorry but we aren’t able to offer next day, morning and Saturday deliveries outside of the UK Mainland. That means if you live in Northern Ireland, the Channel Islands, the Isle of Man, Scottish Highlands and Islands, or the Isles of Scilly, you’ll have to hold on a little bit longer. But don’t worry, we promise your new eve goodies will be worth the wait. To qualify for Next Day Delivery you have to place your order before 1pm Mon - Thur and before 12pm on Fridays.
  • Delivery with interest free credit For our interest free credit option your application needs to be verified by our finance partner before 1pm for your order to be dispatched on the same day.

PLEASE NOTE:We're really sorry but due to high demand we can only deliver within 7 working days. Next day and Saturday delivery are not currently available.

Premium delivery:

  • Delivery anytime from 8am - 12pm is £10
  • Delivery anytime from 8am - 10.30am is £20
  • Delivery on a Saturday from 8am - 1pm is £30

(Standard delivery service conditions apply)

2-man delivery:

  • Our 2-man courier will carry your product to a room of your choice, unbox it for you and remove all packaging for a fee of £25. Those nice fellows will even remove your old mattress or furniture for an extra fee of £20.
  • Delivery with our 2-man courier will take 3 - 5 working days within mainland UK and 5 - 10 days outside of this.
  • A 2-hour delivery window will be provided the day before delivery with live tracking.
  • The delivery crew will call en route up to 30 minutes prior to arrival at your property. This is to advise you of a more accurate arrival time and to remind you to put the kettle on.

the memory foam mattress

You may have noticed that our memory foam mattress is niftily vacuum-packed into a conveniently sized box; however, sizes larger than an emperor (200x200cm) are delivered flat by our 2-man delivery service.

Available delivery options

  • Standard delivery
  • Premium delivery

the bed frame

Our bed frame is delivered flat in multiple parcels, 3 parcels for the bed with headboard, 2 parcels for the version without headboard, straight to the room of your choice.

Available delivery options

  • 2-man delivery (free)

Note: The 2-man delivery is included within the bed frame purchase for free

the pillow, the topper and the baby mattress

Available delivery options

  • Standard delivery
  • Premium delivery

Other products (smaller products)

duvet, linen sheets, cotton sheets, protector, bathrobe, towels

Our smaller products will be delivered separately with a standard 1 man delivery service, so don’t worry if your other products do not arrive with your mattress. Our delivery partner will contact you on the morning of your delivery providing a 1 hour delivery slot. Please note: Delivery will be made to the main entrance of your property/building and packaging will not be taken away.

Available delivery options

  • Standard delivery
  • Premium delivery

Returns

Must be returned in the original packaging unused

other questions?

Please check our FAQ's or contact us via email at hello@evemattresss.co.uk or give us a call on 0800 808 5766

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Fast delivery